"Ask Amy" is an AI receptionist service operated by Askamy LLC ("we," "us"). Amy answers inbound telephone calls placed to our customers' business phone lines, qualifies the caller, and books appointments into the customer's scheduling calendar.
Our service is sold to businesses (B2B) — home service companies such as chimney, HVAC, and plumbing contractors. By subscribing, you confirm you are purchasing for a business, not as a consumer.
Your subscription provides access to an AI receptionist configured for your business. The service answers the inbound calls your customers place to your business line. We do not place outbound marketing or sales calls as part of this service.
Plans are billed as a recurring monthly subscription, in advance, to the payment method on file. Each plan includes a set allotment of answered-call volume as described on our pricing page; usage beyond the included allotment may be billed as an overage in arrears. A one-time build fee applies at signup as listed on the pricing page.
Amy is good, but no answering system — human or AI — books every caller. We do not guarantee any particular number of booked appointments, revenue outcome, or call result. The service is provided "as is" to the fullest extent permitted by law.
To the maximum extent permitted by law, our total liability for any claim arising out of the service is limited to the amount you paid us in the three (3) months before the claim arose. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost business opportunities.
Subscriptions are month to month after the initial build. You may cancel at any time (see Refunds & Cancellation below). We may suspend or terminate service for non-payment or misuse, with notice where practical.
We may update these terms from time to time. If we make a material change, we'll notify active subscribers by email before it takes effect.
These terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules.
Subscriptions are month to month after the initial build. Cancel by emailing hello@askamycall.com from the email on your account. Cancellation takes effect at the end of your current billing period — Amy keeps answering until then, and you will not be charged again.
If something isn't right, contact us first at hello@askamycall.com — we respond fast and we'd rather fix it than argue about it.
We use trusted third-party providers to operate the service — including telephony/AI voice infrastructure, cloud hosting and databases, scheduling integrations, and payment processing. These providers process data only to provide their service to us.
Call records and transcripts are retained as long as needed to provide the service to the business and for reasonable business record-keeping, after which they may be deleted or anonymized.
Businesses may request deletion of their account data by emailing hello@askamycall.com. Callers who wish to have their information removed may contact the business they called or email us and we will assist.
Askamy LLC
Email: hello@askamycall.com
Web: askamycall.com